Follow these 3 simple steps:

Step 1

Ask the person who is sending you money to give you your reference number – this will help speed up your collection.

Step 2

Visit a MoneyGram agent (locate one using Find Us), taking some identification* and your reference number with you.

Step 3

Complete our simple ‘receive’ form and show your identification – you will then be given your money, usually in your local currency.

* You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram agent for acceptable identification formats.